Cookie policy
1. Introduction
This Cookie Policy explains how Bobbe ("we", "our", "us") uses cookies and similar technologies on our website (https://bobbe.co.uk). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies can be "persistent" or "session" cookies.
Session cookies remain on your device until you close your browser, at which point they are deleted.
Persistent cookies remain on your device for a set period of time, or until you delete them manually.
3. How we use cookies
We use cookies for the following purposes:
3.1. Essential cookies
These cookies are strictly necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:
- Maintaining secure login sessions for therapists who have accounts
- Protecting against security threats like Cross-Site Request Forgery (CSRF)
- Remembering therapists you have saved to your favourites
- Displaying when you last contacted a therapist
- Managing authentication for logged-in users
Without these cookies, certain functionalities of our website would not work.
3.2. Functional cookies
We use functional cookies to enhance your experience on our website. These cookies remember choices you make and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
For example, we use the "toast-seen" cookie to remember which notification messages you've already seen, so we don't show you the same message repeatedly.
4. Cookie management
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.
Please note that blocking all cookies will have a negative impact upon the usability of many websites, including ours. If you block essential cookies, you may not be able to use certain features on our website.
5. Cookies we use
Here is a detailed list of the cookies used on our website:
| Cookie name | Type | Purpose | Duration |
|---|---|---|---|
| consent | Essential | Stores your cookie consent preferences | 1 year |
| csrf | Essential | Helps protect against Cross-Site Request Forgery attacks | Session |
| emailed | Essential | Displays which therapists you have contacted for your reference | 14 days |
| pb_auth | Essential | Authentication token for logged-in therapists | Session/Variable |
| saved | Essential | Stores IDs of therapists you have saved for your reference | 90 days |
| toast-seen | Functional | Records which notification messages you've seen | Session |
6. Changes to this cookie policy
We may update this Cookie Policy from time to time. We encourage you to periodically review this page for the latest information on our cookie practices.
7. Contact us
If you have any questions about our use of cookies or this Cookie policy, please contact us at:
Email: support@bobbe.co.uk